❇️ Follow this guide to sync your fan data from Tixel to Laylo

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Key features:

1 - Fan data from Tixel (purchasers, sellers, and waitlisters) is automatically opted in to your Laylo CRM (Email + SMS)

2 - Segment your Laylo messaging based on event data

3 - Track ticketing revenue from your Laylo drops and messaging

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<aside> 1️⃣

Copy API Key (on Laylo)

1A. Log into Laylo

1B. Navigate to Settings → Integrations

1C. Scroll to the Tixel app and create a new API key

1D. Copy the API Key from Laylo (you’ll use it in the next step)

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<aside> 2️⃣

Add your API Key to Tixel

2A. Log into Tixel and navigate to Apps and Integrations page

2B. Paste your webhook URL (from step 1D) into the Laylo API Key field

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<aside> 3️⃣

Confirm Connection (on Laylo)

As soon as data begins flowing from Tixel → Laylo (aka once tickets have been sold) you will be able to confirm the connection with these steps:

3A. Navigate to Laylo Settings → Integrations

3B. The Tixel app will display a green status

3C. Navigate to your fan dashboard to see fan data funneling in:

• Fans who buy, sell, or join waitlists on Tixel will now automatically appear
• Use this data to identify top fans, segment audiences by resale activity, and target fans who missed tickets. </aside>

Troubleshooting

• No permissions access? Contact your Tixel account admin to enable Integration Settings
• Connection not showing green? The connection will only turn green once data has begun flowing (aka once a fan has subscribed to a Tixel event)
• Questions? Contact [email protected]