❇️ Follow this guide to sync your fan data from Tixr to Laylo

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Key features:

1 - Fans who buy tickets on Tixr are synced to your Laylo CRM (Email + SMS)

2 - Segment your Laylo messaging based on Tixr event data

3 - Track ticketing revenue from your Laylo drops and messaging

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<aside> 1️⃣

Set up API Keys (on TIXR)

1A. Go to your Tixr dashboard. Click “Settings” and then select “System Tools”

1B. Click “Client Partners” and then “Create New”

1C. Enter an Account Name (ie. “Laylo”).

1D. Generate your keys:

• Secret Key (Private API Key)
• Client Partner Key (Public API Key / Client ID)

1E. Click Save to store the newly generated keys.

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<aside> 2️⃣

Add API Keys (on Laylo)

2A. Log into Laylo

2B. Navigate to Settings → Integrations

2C. Select the Tixr integration

2D. Copy/Paste in your keys from Tixr (from Step 1D)

• Public Key
• Secret Key

2E. Click Save

2F. Once saved, copy your Webhook URL from Laylo (you’ll use it in the next step)

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<aside> 3️⃣

Set up Channel (on TIXR)

3A. Go to your TIXR dashboard. Click “Settings” and then click “Notifications”.

3B. Click “Channels” in the second pane from the left.

3C. Click “Create New Channel”

3D. Type in Laylo as the “Name” and select Webhook as the “Type”. Paste in the “Payload URL” that was copied from Laylo in step 2F.

Click “Save” in the top right

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<aside> 4️⃣

Set up Notifications (on TIXR)

4A. Now, switch over to “Policies”

4B. Click “Create New Policy”

4C. Set the Name to “Laylo” and the Type to “Order”. Click “Next - Conditions”

4D. Click “Add Condition”

4E. Select Order Status as the “Field Type” and “Complete” as the “Selections”. Then click “Add”. Then click “Next - Channels”.

4F. Click “Add a Channel” and select Laylo

! IMPORTANT STEP !

4G. Click the plus sign in the square box next to where it now says Laylo. Then click “Save”

4H. You should see this on your “Policies” page. Laylo and TIXR are now integrated and Laylo is capturing order completions!

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<aside> 5️⃣

Use ‘custom forms’ to collect fan’s SMS opt-in at checkout (on Tixr)

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SMS collection is optional, but recommended to maximize your reach.

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1. Create a custom form for your event within Tixr settings.
2. Make sure your form title includes one of the following keywords:
3. Ensure your form includes the following fine print: </aside>

<aside> 6️⃣

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Troubleshooting

• No permissions access? Contact your Tixr account admin to enable Integration Settings
• Connection not showing green? It will only turn green once a new purchase has been made on Tixr.
• Questions? Contact [email protected]