<aside> ❇️

Instantly sync fan contacts and purchases from Eventim to Laylo

How it works:

Upon installing, Laylo will sync ticket purchaser data from Eventim into Laylo. This allows you to:

1 - Automatically sync fan data into your Laylo CRM (Email only)

2 - Segment your Laylo messaging based on event purchase data

3 - Track ticketing revenue from your Laylo drops and messaging

</aside>

<aside> 1️⃣

Verify user has integration permissions (on Eventim)

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1A. Navigate to your Eventim Dashboard

1B. Select ‘Users’


1C. Toggle on “Integration Settings” permissions

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</aside>

<aside> 2️⃣

Get Your Webhook URL (on Laylo)

Screenshot 2026-01-27 at 12.37.36 PM.png

2A. Log into Laylo

2B. Navigate to Settings → Integrations

2C. Select the Eventim integration


Screenshot 2026-01-27 at 12.37.46 PM.png

2D. Copy your Webhook URL

</aside>

<aside> 3️⃣

Enable Laylo Integration (on Eventim)

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3A. Log into your Eventim client dashboard

3B. In the left menu, find the Market section

3C. Click Integration Settings


Screenshot 2026-01-26 at 5.22.38 PM.png

3D. Toggle the integration ON

3E. Paste your Webhook URL from step 2D

3F. Save your settings


</aside>

<aside> 4️⃣

Confirm Connection (on Laylo)

As soon as data begins flowing from Eventim → Laylo (aka once tickets have been sold) you will be able to confirm the connection with these steps:

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4A. Navigate to Laylo Settings → Integrations

4B. The Eventim card will display a green status indicator once we receive our first conversion event (aka when a ticket is sold)

</aside>


Troubleshooting