<aside> ❇️

Instantly sync fan contacts from Eventbrite to Laylo

How it works:

Upon installing, Laylo will sync fan data from Eventbrite into Laylo. This allows you to:

1 - Automatically opt-in ticket purchasers into your Laylo CRM (Email + SMS)

2 - Segment your Laylo messaging based on event purchase data

3 - Track ticketing revenue from your Laylo drops and messaging

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<aside> 1️⃣

Log into your Eventbrite account

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1A. Begin by logging in to your Eventbrite account

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<aside> 2️⃣

Connect integration (on Laylo)

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2A. Log into Laylo

2B. Navigate to Settings → Integrations

2C. Select the Eventbrite integration


Screenshot 2026-03-09 at 5.03.33 PM.png

2D. Click ‘Connect’


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2E. Click ‘Allow’


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2F. Connected

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<aside> 3️⃣

Use ‘order form’ to collect SMS opt-ins at checkout (on Eventbrite)

Screenshot 2026-03-09 at 5.10.20 PM.png

NOTE - You will need to enable this for every Eventbrite event page where you’d like to collect fan’s SMS marketing opt-in.

3A. Open your event settings

3B. Toggle ‘Order Options’ and select ‘Order Form’


3C. Under ‘Your questions’ search for ‘Cell Phone’ and add it.

Screenshot 2026-03-09 at 5.10.49 PM.png


3D. Scroll down to ‘Special Instructions and paste the following compliance fine print:

By submitting my information, I agree to receive recurring automated marketing messages to the contact information provided and to Laylo's Terms of Service (https://laylo.com/terms), Privacy Policy (https://laylo.com/privacy). Msg frequency varies. Msg & Data Rates may apply. Reply STOP to cancel, HELP for help.

Screenshot 2026-03-09 at 5.21.05 PM.png


3E. Click ‘Save Changes’

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<aside> 4️⃣

Confirm Connection (on Laylo)

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4A. Navigate to Laylo Settings → Integrations

4B. The Eventbrite card will display a green status indicator once we have received data

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Troubleshooting