❇️ Follow this guide to sync your fan data from DICE to Laylo

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Key features:

1 - Fans who buy tickets on DICE are synced to your Laylo CRM (Email + SMS)

2 - Segment your Laylo messaging based on DICE event data

3 - Track ticketing revenue from your Laylo drops and messaging

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<aside> 1️⃣

Generate Access Token (on DICE)

1A. Log into your DICE Mio dashboard

1B. Click on your company name on the bottom left

1C. Click "Account Settings"

1D. Scroll down to "Access Tokens"

1E. Generate a new Ticket holder API access token

1F. Copy the access token (you'll use it in the next step)

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<aside> 2️⃣

Add DICE keys (on Laylo)

2A. Go to Laylo Settings → Integrations and click the DICE integration

2B. Add a label (ex. your brand name) — you can add multiple API keys from different DICE accounts, so labeling each one is important

2C. Paste your API key from step 1F and click Save

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<aside> 3️⃣

Confirm Connection (on Laylo)

Once connected, Laylo will begin syncing your data:

3A. Navigate to Laylo Settings → Integrations — the DICE app will display a green status

3B. Navigate to your fan dashboard to see fan data funneling in

The Laylo x DICE integration will sync:

• New purchases: Opt-in data syncs in real time going forward
• Historical data: All previous ticket / event history syncs automatically upon install
• Multiple accounts: Add additional DICE API keys anytime from the integration settings </aside>

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The Laylo x DICE integration will sync:

• New purchases: Opt-in data syncs in real time going forward
• Historical data: All previous ticket / event history syncs automatically upon install
• Multiple accounts: Add additional DICE API keys anytime from the integration settings </aside>

Troubleshooting

• Can't find Access Tokens? Make sure you have admin access to your DICE account — click your company name → Account Settings → scroll to "Access Tokens"
• Make sure to select "Ticket holder API" — other token types won't work with Laylo
• Connection not showing green? Double-check the API key was pasted correctly and that you clicked Save
• Questions? Contact [email protected]