<aside> 🔑
Key features:
1 - Fans who sign up on Bandsintown are synced to your Laylo CRM (Email + SMS)
2 - Segment your Laylo messaging based on Bandsintown data
To learn more about fan data collection and consent, see Bandsintown's Collecting Fan Data help article.
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<aside> 1️⃣
1A. Log into Laylo
1B. Navigate to Settings → Integrations
1C. Scroll to the Bandsintown app and create a new Webhook URL
1D. Copy the Webhook URL from Laylo (you'll use it in step 3 - it should start with events.laylo.com)
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<aside> 2️⃣
2A. Go to your Bandsintown for Artists Settings page (make sure you're logged into the correct artist account)
2B. Click Set Up on the Webhook setting
2C. If prompted, review and approve Bandsintown's Data Processing Agreement (DPA) - the webhook setup will continue automatically after approval
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<aside> 3️⃣
3A. Paste your Webhook URL (from step 1D) into the Webhook URL field on Bandsintown
3B. Click Create Webhook
3C. Copy the Secret Key provided by Bandsintown (you'll paste it into Laylo in the next step)
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<aside> 4️⃣
4A. Go back to your Laylo Dashboard → Bandsintown integration
4B. Paste the Secret Key (from step 3C) and click Save
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<aside> 4️⃣
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4A. Navigate to Laylo Settings → Integrations
4B. The Bandsintown card will display a green status indicator once we have received data
Note: Only new signups will sync — past fan data can be manually imported.
You're all set! Every new fan who RSVPs or signs up through your Bandsintown Widget will automatically appear in Laylo in real time.
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